FAQs
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I am accepting custom orders and commissions! I frequently do custom pet portraits, which you can order through the pet portrait form, and if you are interested in a commission of any other subject, you can use the general interest form. Both are located under the ‘Commissions’ tab.
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Boston, MA
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I do! Please be aware that you are responsible for any additional customs taxes/duties that may apply. This depends on your location, and if you're not sure if this affects you, you can find customs duty calculators online that can give you an idea of what to expect.
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If you need to cancel your order, please do so ASAP. If you cancel the order after it's already been shipped, you will be responsible for both the original shipping cost, as well as the return shipping.
Please make sure to carefully read item listings for their descriptions; measurements of paints/prints are provided as well as photos of multiple angles of most pieces. Please be aware that colors appear differently on various devices as well as in shade vs. sunlight. If a piece is discounted, the reason why will be in the description.
Requests for refunds will be accepted within 7 days of delivery. Once I have received your returned item, and as long as it arrives in its original condition, you will receive a refund. If the refund is due to: buyer's remorse, the buyer not reading the description, or some other reason that is on the fault of the buyer, they will pay for both the shipping costs to them and the return shipping. If the return is due to an oversight or error on my part, I will cover the shipping costs.